Factors causing conflict: A case study on small traditional medicine businesses in Cilacap regency
Keywords:
Conflict, Factors, Traditional medicineAbstract
Conflict is something that is commonly encountered in daily life, whether in household life, in an organization, in a small or large company, or the field of traditional medicine. The purpose of this study is to identify the factors that cause conflict so that it can be used as a basis for resolving conflict controversies and seeking conflict resolution in the field of traditional medicine in Cilacap Regency. The benefits of this research are expected to enrich research and development related to conflict resolution that has never been done by researchers before. This research is qualitative research with a case study approach. The informants in this study are workers at Traditional Medicine Small Businesses (next written UKOT) in Cilacap Regency. The data was obtained directly using in-depth interviews by the researchers. The sampling techniques used are purposive sampling and snowball sampling. The data analysis of this study uses an interactive model, starting with data reduction and data presentation, then drawing conclusions/verification. This study succeeded in identifying several factors that cause conflict in UKOT, namely Communication as the biggest factor, lack of cooperation, differences in personal values/individual characters, unpredictable policies, role conflicts, differences in perceptions, resource conflicts, and gaps. The results of this study show that conflict can have both positive and negative impacts. This study shows that Communication is the biggest causative factor; other causative factors are lack of cooperation, differences in personal values/individual character, unpredictable policies, role conflicts, differences in perceptions, resource conflicts, and disparities. This is expected to be used as a basis for resolving conflicts and seeking conflict resolution, as well as a reference and recommendation for resolving conflicts that occur.
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