Secure place – A study of revitalitation at phinisi pedestrian bridge, Sudirman, Jakarta

Abstract

Pedestrian bridges are non-level crossing facilities intended to support pedestrian safety within urban mobility systems. The revitalization of the Phinisi pedestrian bridge introduced a design approach that differs from conventional pedestrian bridges, requiring further evaluation in terms of user experience and perceived safety. This study aims to examine the design-related variables associated with users’ perceptions of safety on the Phinisi pedestrian bridge. A qualitative approach was employed, utilizing data collected through field observations at different times of day, in-depth interviews with 20 participants, and supporting documentation and literature review. The research findings indicate that users’ perceptions of safety are associated with several observed physical and social characteristics, including visual openness, visibility between users, lighting conditions, maintenance, structural features, and patterns of social activity. Interview results suggest that users tend to feel more aware and comfortable in areas where they can observe surrounding activities and are visible to others, highlighting the relevance of visual openness and visual exposure. In addition, the presence of supporting facilities and social interactions influences how users experience and utilize the bridge, particularly in relation to comfort and activity levels. From a conceptual perspective, the study identifies an interrelated system between spatial configuration (visual openness and exposure), environmental conditions (lighting and maintenance), and social presence in shaping perceived safety in pedestrian infrastructure. These elements do not operate independently but interact in influencing user experience. The study contributes to the understanding of pedestrian bridge design by emphasizing the role of perceptual and spatial qualities alongside functional aspects, and suggests that context-sensitive design strategies informed by empirical observation may support the development of safer and more responsive public infrastructure.