Supply chain management performance analysis using SCOR method at PT. Bertho Chrisanta

Supply chain management performance analysis using SCOR method at PT. Bertho Chrisanta

Authors

  • Ilsa Purnamasari Universitas Muhammadiyah Magelang, Magelang, Indonesia
  • Eko Muh Widodo Universitas Muhammadiyah Magelang, Magelang, Indonesia
  • Affan Rifa’i Universitas Muhammadiyah Magelang, Magelang, Indonesia
  • Tuessi Ari Purnomo Universitas Muhammadiyah Magelang, Magelang, Indonesia

Keywords:

Performance measurement, Supply chain management, SCOR, AHP

Abstract

Bertho Chrisanta is a customer goods distribution company. This company strives to provide the best performance to always meet product demand from consumers, one of which is by improving supply chain management (SCM) performance. This study aims to assess the company's SCM performance and evaluate the results to provide suggestions for improvement. The methodology used combines the Supply Chain Operation Reference (SCOR) framework to measure and analyze supply chain performance, as well as the Analytic Hierarchy Process (AHP) method to assist in decision making and prioritization in evaluating SCM performance. The assessment results show that the overall SCM performance of PT. Bertho Chrisanta reached a value of 85.682, which indicates performance in the “good” category. This finding provides a positive picture of the effectiveness of the company's current supply chain management. Based on these results, it is concluded that although the company’s SCM performance is good, there is still room for improvement. This study provides a strong basis for the company to identify areas that need improvement and implement the right strategy for supply chain optimization.

References

[1] Rinaldi, M.; Petrillo, V.; Fera, M.; Caterino, M.; Bottani, E.; Macchiaroli, R. Supply Chain Modelling and LARG Performance Evaluation under Severe Disruptions: The Case of the Fast-Food Industry. IFAC-PapersOnLine 2024, 58, 313–318, doi:10.1016/J.IFACOL.2024.09.203.

[2] Ntabe, E.N.; LeBel, L.; Munson, A.D.; Santa-Eulalia, L.A. A Systematic Literature Review of the Supply Chain Operations Reference (SCOR) Model Application with Special Attention to Environmental Issues. Int J Prod Econ 2015, 169, 310–332, doi:10.1016/J.IJPE.2015.08.008.

[3] Lima-Junior, F.R.; Carpinetti, L.C.R. Predicting Supply Chain Performance Based on SCOR® Metrics and Multilayer Perceptron Neural Networks. Int J Prod Econ 2019, 212, 19–38, doi:10.1016/J.IJPE.2019.02.001.

[4] Kuncoro, I.W.; Pambudi, N.A.; Biddinika, M.K.; Budiyanto, C.W. Optimization of Immersion Cooling Performance Using the Taguchi Method. Case Studies in Thermal Engineering 2020, 21, 100729, doi:10.1016/j.csite.2020.100729.

[5] Saragih, J.; Tarigan, A.; Frida, E.; #3, S.; #4, J.W.; Pratama, I. Supply Chain Operational Capability and Supply Chain Operational Performance: Does the Supply Chain Management and Supply Chain Integration Matters? International Journal of Supply Chain Management 2020, 9, 1222–1229, doi:10.59160/IJSCM.V9I4.5268.

[6] Francisca Raras Dewantari, M.; Yanuar Ridwan, A.; Kokoh Pambudi -, H.; Prasetyaningsih, E.; Muhamad, C.R.; Amolina, S. Assessing of Supply Chain Performance by Adopting Supply Chain Operation Reference (SCOR) Model. IOP Conf Ser Mater Sci Eng 2020, 830, 032083, doi:10.1088/1757-899X/830/3/032083.

[7] Rosyidah, M.; Khoirunnisa, N.; Rofiatin, U.; Asnah, A.; Andiyan, A.; Sari, D. Measurement of Key Performance Indicator Green Supply Chain Management (GSCM) in Palm Industry with Green SCOR Model. Mater Today Proc 2022, 63, S326–S332, doi:10.1016/J.MATPR.2022.03.158.

[8] Dissanayake, C.K.; Cross, J.A. Systematic Mechanism for Identifying the Relative Impact of Supply Chain Performance Areas on the Overall Supply Chain Performance Using SCOR Model and SEM. Int J Prod Econ 2018, 201, 102–115, doi:10.1016/J.IJPE.2018.04.027.

[9] Lepori, E.; Damand, D.; Barth, B. Benefits and Limitations of the SCOR Model in Warehousing. IFAC Proceedings Volumes 2013, 46, 424–429, doi:10.3182/20130619-3-RU-3018.00174.

[10] Jain, V.; Kumar, S.; Mostofi, A.; Arab Momeni, M. Sustainability Performance Evaluation of the E-Waste Closed-Loop Supply Chain with the SCOR Model. Waste Management 2022, 147, 36–47, doi:10.1016/J.WASMAN.2022.05.010.

[11] León-Bravo, V.; Caniato, F. Sustainability Performance Measurement in the Food Supply Chain: Trade-Offs, Institutional Pressures, and Contextual Factors. European Management Journal 2024, 42, 633–646, doi:10.1016/J.EMJ.2023.04.004.

[12] Palma-Mendoza, J.A. Analytical Hierarchy Process and SCOR Model to Support Supply Chain Re-Design. Int J Inf Manage 2014, 34, 634–638, doi:10.1016/J.IJINFOMGT.2014.06.002.

[13] Tramarico, C.L.; Mizuno, D.; Salomon, V.A.P.; Marins, F.A.S. Analytic Hierarchy Process and Supply Chain Management: A Bibliometric Study. Procedia Comput Sci 2015, 55, 441–450, doi:10.1016/J.PROCS.2015.07.005.

[14] Saleheen, F.; Habib, M.M. Embedding Attributes towards the Supply Chain Performance Measurement. Cleaner Logistics and Supply Chain 2023, 6, 100090, doi:10.1016/J.CLSCN.2022.100090.

[15] Deretarla, Ö.; Erdebilli, B.; Gündoğan, M. An Integrated Analytic Hierarchy Process and Complex Proportional Assessment for Vendor Selection in Supply Chain Management. Decision Analytics Journal 2023, 6, 100155, doi:10.1016/J.DAJOUR.2022.100155.

[16] Deretarla, Ö.; Erdebilli, B.; Gündoğan, M. An Integrated Analytic Hierarchy Process and Complex Proportional Assessment for Vendor Selection in Supply Chain Management. Decision Analytics Journal 2023, 6, 100155, doi:10.1016/J.DAJOUR.2022.100155.

[17] Hasibuan, A.; Arfah, M.; Parinduri, L.; Hernawati, T.; Suliawati; Harahap, B.; Sibuea, S.R.; Sulaiman, O.K.; Purwadi, A. Performance Analysis of Supply Chain Management with Supply Chain Operation Reference Model. J Phys Conf Ser 2018, 1007, 0–8, doi:10.1088/1742-6596/1007/1/012029.

Downloads

Published

2025-05-31

How to Cite

Supply chain management performance analysis using SCOR method at PT. Bertho Chrisanta. (2025). BIS Energy and Engineering, 2, V225035. https://doi.org/10.31603/biseeng.238

Similar Articles

11-20 of 38

You may also start an advanced similarity search for this article.