Strengthening urban governance: Digital transformation through the development of electronic-based government systems to create smart cities in Malang City
Keywords:
Urban governance, Digital transformation, Smart citiesAbstract
The complexity of urban governance issues more complex than non-urban issues. The problem in Malang City is interdependence, artificial, dynamic governance. Integrated data management between Local Government Organizations in improving public services in Malang City has been a strategic issue in related to institutional arrangements, public services, poverty, informal sector marginalization in urban areas that need utilize information technology towards sustainable urban development. The problem of governance in terms of implementations and services to the community, as well as community participation to government programs. This research aims to examine of smart change through government innovation and efficient, effective, transparent of public service and integrity digital transformation. The research method applied in this study is a descriptive qualitative method with primary data collection techniques obtained through direct observation, interviews, and documentation. Secondary data from literature, previous research, information either the internet or data obtained in the field related to this research. The results of this research, the effort to strengthen Malang is committed to realizing a smart city, when viewed from the development of an electronic-based government system (SPBE) and integrative policies based on the principles of good urban governance, it has been going well even though SPBE continues to be developed in stages. This is strongly supported by city leaders who are more exposed to many innovative practices in both urban governance and public service development by repeating existing practices with different approaches, taking a holistic approach to development, and exploring innovative policies and practices in integrated solutions.
References
[1] Evans, D., & Yen, D. C. “E-Government: Evolving relationship of citizens and government, domestic and international development.” 23, 207–235, 2018.
[2] Jiang,H.,Geertman,S.,&Witte,P. ”Comparing Smart Governance Projects in China: A Contextual Approach. In Computational Planning and Management for Smart Cities”. Springer. (pp.99–114). 2019
[3] Meijer, A., & Thaens, M. “Urban technological innovation: Developing and testing sociotechnical framework for studying smart city projects.” Urban Affairs Review, 54 (2),363, 2016.
[4] Meijer, A.J., GilGarcia, J. R., & Bolívar, M. P. R. “Smart city research: Contextual conditions, governance models, and public value assessment.” Social Science Computer Review, 34 (6),647– 656. 2016.
[5] Meijer, A., & Bolívar, M. P. R.” Governing the smart city: A review of th e literature on smart urban governance.” International Review of Administrative Sciences,82(2),392–408. 2016
[6] Harvey, D. “From managerialism to entrepreneurialism: The transformatio n in urban governance in late capitalism. Geografiska Annaler. Series B, Human Geography,71(1),3–17. 2014
[7] Amri, U., Adianto, A., & As’ari, H. Kebijakan Inovasi Dalam Penyelenggaraan Sistem Pemerintahan Berbasis Elektronik (Spbe) Di Kota Dumai. Jurnal Pendidikan Tambusai, 6(2), 12201-12207. 2022
[8] Hartanto, R., & Fauziati, S. Hambatan-Hambatan Dalam Implemetasi Layanan Sistem Pemerintahan Berbasis Elektronik (Spbe) Pada Pemerintah Daerah. Jiko (Jurnal Informatika Dan Komputer), 5(3), 215-223. 2022
[9] Warman, N. S., Syamsir, S., Maldini, M., Nurhasanah, O., Oktariandani, N. R., & Syafikruzi, I. H. Implementasi Inovasi Kebijakan Dalam Penyelenggaraan Sistem Pemerintahan Berbasis Elektronik (Spbe) Di Kota Pekanbaru. In Prosiding Seminar Nasional Pendidikan, Bahasa, Sastra, Seni, Dan Budaya (Vol. 1, No. 2, Pp. 132-148. 2022)
[10] Asianto, A., & Firmansyah, G. The Design Of Indonesia E-Government (Spbe) Governance In Tangerang City. In First Mandalika International Multi-Conference On Science And Engineering 2022, Mimse 2022 (Informatics And Computer Science)(Mimse-Ic-2022) Pp. 22-34. 2022. Atlantis Press.
[11] Soetarto, H., & Yuliastina, R. Implementasi Peraturan Presiden Nomor 95 Tahun 2018 Tentang Sistem Pemerintahan Berbasis Elektronik (Spbe). Public Corner, 17(2), 32-44. 2022
[12] Janowski, T. “Digital government evolution: From transformation to con textualization.” Government Information Quarterly,32(3),221– 236, 2015
[13] Kurniawati, D. E., Kusumaningrum, D. N., & Haffsari, P. P. “Revitalization of Green Open Space (GOS) in Kota Malang as the Government Response to Urban Social Sustainability.” Journal of Sciences and Humanities Research, 2(5), 1–11. 2017
[14] J. W. Creswell, “Research Design: Qualitative, Quantitative, and Mixed Methods Approaches,” vol. 35, no. 2, pp. 2–4, 2009.
[15] Janowski, T. “Digital government evolution: From transformation to con textualization.” Government Information Quarterly, 32(3),221– 236. 2015
Downloads
Published
Conference Proceedings Volume
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.