UI/UX design of AlterOmah architect consultation booking application using design thinking
Keywords:
UI/UX design, Booking applic, Design thinkingAbstract
Architectural services have leveraged technological advancements to engage in diverse business practices, notably through social media platforms. Marketing architectural services via social media introduces several challenges for consumers, including difficulties locating local architects, insufficient product information, and concerns regarding transaction security. This research addresses these issues by designing a user interface (UI) and user experience (UX) for a consultation booking application with architects. Employing the design thinking method with stages such as empathizing, defining, ideating, prototyping, and testing, the research culminates in developing the “AlterOmah” applications UI UX design. Usability testing, incorporating task scenarios and the System Usability Scale (SUS), reveals a score of 78.5 out of 100, categorizing the “AlterOmah” application as Grade B, indicating a good rating regarding learnability and user satisfaction. The design of the "AlterOmah" application provides a new alternative for public access to architectural services. It increases awareness of the existence of local architects, with scientific implications for applying Design Thinking methods in developing architectural service-oriented applications.
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