From expectations to performance: Assessing the quality of Trans Metro Dewata using importance-performance analysis. BIS Humanities and Social Science, [S. l.], v. 4, p. V426012, 2026. DOI: 10.31603/bishss.441. Disponível em: https://unimma.press/conference/index.php/bishss/article/view/441. Acesso em: 5 jun. 2026.